Overview
Your Hub Link is a direct pathway that allows Seekers to instantly access and chat with your Knowledge Agent. This unique link eliminates barriers and provides seamless access to your expertise, making it easier for knowledge seekers to get the help they need.
Check it out in this quick video, and continue reading for more details.
What is a Hub Link?
A Hub Link is a personalized URL that connects Seekers directly to your Agent’s chat interface, where they can immediately begin chatting with your Knowledge Agent. When someone clicks your Hub Link, they bypass the general platform navigation and land directly in the chat interface with your specialized AI agent.
Locating Your Hub Link
Navigate to Your Hub: From your dashboard, click on the "Hub" section in the left sidebar
Find the Hub Link Section: Scroll down to locate the "Your Hub Link" section on your Hub page
Copy Your Link: Your unique Hub Link will be displayed in a text box, ready to copy and share
Your Hub Link appears in the "Your Hub Link" section of your Hub page
How to Share Your Hub Link
Direct Sharing
Copy and Paste: Click the copy icon next to your Hub Link and paste it anywhere you want to share your expertise
Email Signatures: Add your Hub Link to your email signature for easy access
Social Media: Share your link on professional social media platforms
Business Cards: Include the link on digital or physical business cards
Integration Options
Website Integration: Embed your Hub Link on your personal or business website
Blog Posts: Include your Hub Link in relevant blog content
Professional Profiles: Add to LinkedIn, professional directories, or other platforms
What Happens When Someone Uses Your Hub Link
When a Seeker clicks your Hub Link:
Direct Access: They're taken directly to your Hub's chat interface
Immediate Engagement: They can start asking questions right away without additional navigation
Personalized Experience: They interact with your customized Knowledge Agent
Trackable Engagement: You can monitor new members in your People tab
Benefits of Using Hub Links
For Experts:
Streamlined Sharing: One link provides access to all your expertise
Analytics: Track who joins your Hub via the People tab
For Seekers:
Instant Access: No complex sign-up or navigation required
Direct Communication: Immediate access to your Knowledge Agent
Best Practices
Customize Your Hub First
Before sharing your Hub Link widely:
Complete Your Profile: Ensure your Hub name and description clearly communicate your expertise
Add Rich Content: Upload relevant documents, guides, and resources to enhance your Agent's knowledge
Test Your Agent: Verify that your Knowledge Agent provides helpful, accurate responses
Strategic Sharing
Target Your Audience: Share your link with people who would benefit most from your specific expertise
Provide Context: When sharing, briefly explain what Seekers can expect to learn or accomplish
Include a Call-to-Action: Encourage people to ask specific types of questions
Monitor and Engage
Check Your People Tab: Regularly review who has joined your Hub
Gather Feedback: Ask Seekers about their experience to improve your Agent
Update Content: Keep your knowledge base current and relevant
Troubleshooting
Link Not Working?
Verify you're copying the complete URL from the Hub Link section
Check that your Hub is properly configured with a name and description
No One Joining?
Ensure your Hub Link is being shared in relevant contexts
Consider adding more detailed descriptions of your expertise
Verify your Knowledge Agent is responding helpfully to test questions
Managing High Traffic?
Monitor the People tab to see engagement levels
Consider creating focused content for common questions
Update your Hub description to set clear expectations
Getting Help
If you need assistance with your Hub Link or Knowledge Agent:
Go to the “?” on the bottom right of your Expert Dashboard and select “ask my agent”
Check out our Help Center for more articles like this
To contact support for technical issues, go to the “?” and select “Send a message”
Ready to start connecting with knowledge seekers? Copy your Hub Link and begin sharing your expertise with the world!
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